Common Errors

For any unwanted behaviour, it is advisable to check the error logs. They can help you identify the cause of a problem.

You can find the message overview at the top of the main navigation bar as an info icon next to the bot selection drop-down menu. Messages shows you every potentially unwanted behaviour of your bot as an error message as soon as it has occurred.

The bot does not start

To identify unknown causes, please see Messages - you can probably find the root of the error there.

Possible causes and steps to correct
  • Possibly no start block is set.
  • Select a conversation block
  • Click on the button Set as starting block in the lower left corner of the window
  • Click on Save

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